The website https://www.treelodge.be/en/ (hereafter: the “Website”) is offered by:
Treelodge BVBA (Hereafter: “Treelodge”)
Oude Dijk 20
Tel: +32 (0)488 01 20 51
Feel free to contact us should you have any privacy-related questions. We promise to reply soon!
Every person (hereafter the “User”) who visits or uses the Website discloses a certain amount of personal data. The personal data is information which allows Treelodge to identify you as a natural person, regardless of whether we actually do this. You are identifiable as soon as it is possible to create a direct or indirect link between one or more data and you as a natural person.
We only use and process your personal data in accordance with the GDPR and any replacement legislation, or any similar regulation under any applicable law, and any regulatory requirements or codes of practice governing the use, storage or transmission of personal data. Every reference in this Privacy Statement to the ‘GDPR’ is a reference to the Regulation of 27 April 2016 on the Protection of Natural Persons with regard to the Processing of Personal Data and on the Free Movement of such Data (General Data Protection Regulation).
Treelodge is responsible for the processing and decides alone or in cooperation with others which personal data are being collected as well as the purposes and the technical and organisational means with regard to the processing of those personal data.
Treelodge is free to rely on data processors. A processor is the natural or legal person who processes your personal data upon request and on behalf of the data controller. The processor is required to ensure the security and confidentiality of the data. The processor shall always act on the instructions of the data controller.
Treelodge relies on the following categories of "processors":
In accordance with the GDPR we process personal data on the following legal grounds:
Treelodge commits to only collect and process adequate, relevant and limited to what is necessary for the purposes for which they are processed. The following categories of personal data are processed by Treelodge:
This data is collected at the time of your registration on the Website and when you use our services. Other personal data may be collected later, e.g. in the context of our after-sales. These data are necessary for the provision of Treelodge services. The amount of personal data collected depends on your use of the Website and the functionalities of the Website.
Treelodge collects your personal data for the sole purpose of offering every User of our a safe, optimised and personal user experience of our Website and the offered services. The collection of personal data becomes more extensive as the User makes more intensive use of our Website and our online services. Treelodge reserves the right to suspend or cancel certain operations if personal data is missing, incorrect or incomplete.
The processing of your personal data is essential for the proper functioning of the Website and the provision of associated services. Treelodge commits to solely process your personal data for the following purposes:
When visiting the website of Treelodge , some data are being collected for statistical purposes. Such data is necessary to optimise your user experience. These data are: IP-address, probable location of consultation, hour and day of the consultation and the pages which are being consulted. When you visit the Website, you explicitly agree to this collection of data for statistical purposes.
The User provides the personal data to Treelodge himself and can therefore exercise some kind of control. When certain data is incomplete or apparently incorrect, the User has the right to postpone some expected actions temporarily or permanently.
Your personal data are processed for internal use within Treelodge only. Your personal data will not be sold, passed on or communicated to any third parties, except in case you have given us your explicit prior consent.
Your data is stored as long as necessary to achieve the ends pursued. They will be erased from our database as soon as they are no longer necessary for the ends pursued or if you validly exercise your right to erasure.
Your personal data are always processed for the legitimate purposes explained in previous point about purposes. They are collected and processed in an appropriate, relevant and non-excessive manner, and are not kept longer than necessary to achieve the intended purposes.
If you can prove your identity, you have the right to obtain information about the processing of your data. Thus, you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data are transmitted, the criteria used to determine the data retention period, and the rights that you can exercise on your data.
Inaccurate or incomplete personal data may be corrected. It is primarily the responsibility of the User to make the necessary changes in his "user area" himself, but you can also request us in writing.
You also have the right to obtain the erasure of your personal data under the following assumptions:
The deletion of data is mainly related to visibility; it is possible that the deleted data are still temporarily stored.
In certain cases, you have the right to request the limitation of the processing of your personal data, especially in case of dispute as to the accuracy of the data, if the data are necessary in the context of legal proceedings or the time required to Treelodge to verify that you can validly exercise your right to erasure.
You have the right to object at any time to the processing of your personal data for direct marketing purposes. Treelodge will stop processing your personal data unless it can demonstrate that there are compelling legitimate reasons for the processing which prevail over your right to object.
You have the right to obtain any personal data which you have provided us in a structured, commonly used and machine readable format. At your request, this data may be transferred to another provider unless it is technically impossible.
You may withdraw your consent to the processing of your personal data at any time, for example for direct marketing purposes.
If you wish to exercise your rights, you must send a written request and proof of identity by registered mail to Treelodge, Oude Dijk 20, 2300 Turnhout, Belgium or by email to firstname.lastname@example.org. We will respond as soon as possible, and no later than one (1) month after receipt of the request.
If you are not satisfied with the processing of your personal data by Treelodge, you have the right to lodge a complaint with the competent Data Protection Authority (for Belgium: https://www.privacycommission.be/).